Testimonials

 


 

Just a few of the nice things people have said about Citrus Mortgages

 

“A very fast, friendly and efficient service”

 

“Excellent, stress free, professional with good advice. Will recommend & look forward to dealing with you in future”

 

“Proactive & friendly too”

 

“Thank you for your advice, being a young couple just starting on the property ladder your honest, simplified advice has been a breath of fresh air”

 

“The efficiency was over and above excellent. The advice given was all well explained and tailored too our needs. Definitely recommending you. Thank you for all your help, you definititely “held our hands until we had our keys” much appreciated – good luck for the future”

 

“Nick was very good, went beyond the call of duty. Thank you”

 

“I can’t fault your service in any way and I have recommended you to my friends and family and hope they use you. All the best”

 

“I think you provide a very customer focused and personal service. Thank you”

 

“Very quick and efficient service. Any questions/ queries were answered quickly & and any problems dealt with quickly”

 

“Excellent and outstanding service, I would recommend you to anyone and highly rate you”

 

“Nick gave us great advice and support with our mortgage and was always available to listen. Thank you!”

 

“I would to take this opportunity to thank you for your hard work. You’ve been very professional throughout my application.”

 

“I will highly recommend you and your firm to my friends and family!”

 

“Very friendly and professional”

 

“Gavin performs extremely well and I would have no concerns about dealing with him again. Well done!”

 

“A very professional, efficient service. A personal service which guarantees to find the best mortgage for our needs”

 

“Very helpful and I would and have recommended to my family and will be using Gavin again. Thank you”

 

“We got everything we asked for at the time we needed it”

 

“Excellent customer service  :-)”

 

“As our goalposts kept changing Nick did a fantastic job at finding out all the info for us and made the whole transaction very painless”

 

“Nick worked hard to find the right solution to a complicated situation. He chased hard and we got there in the end after a false start. Thank you”

 

“Excellent service”

 

“Excellent friendly service, exceptional in updating with information and communications”

 

“We enjoyed great service, very glad we signed up with this company and will be sure to recommend the company in future”

 

“Can’t imagine we would have received the same level of service anywhere else – thank you so much Nick”

 

“Nick was absolutely fantastic. He was always willing to go that extra mile for us and treated us like friends – superb service – thank you so very much!  =)”

 

“Gavin, Just wanted to drop you a quick email to say thanks for the seamless mortgage application process. I was concerned about the application but you clearly know what you’re doing and progressed it all in a very quick time! Many thanks again and I’ll be sure to recommend you to colleagues.”

 

“Having spoken to a couple of mortgage advisor’s now, (via estate agents who twist your arm, as they do) I have found you to be the most understanding of my situation and also the one I found most easy to talk to.”

 

“Trevor and I would like to say huge thanks to you for your patience and guidance, and for the swift turnaround in helping us in this matter. It was very much appreciated.”

 

“Emma, I don’t know how to thank for your support and help through out the process, Many many many thanks.”

 

“Emma, seriously can’t thank you enough for the work you have put in securing me the mortgage and the support you have given me too.  You have gone above and beyond and have helped me feel like this really can and will happen!  Really do feel that first phone call back in January when I had no idea what I was doing, where I was going or anything really, was the starting point of this journey – you said I would be fine and could do it when I just poured my story out…..

I have spoken to several adviser’s and had so many suggested to me but knew you were the one to work with me – my gut instinct was so right! 🙂 Sounds silly I know but when all is crumbling around you, I guess all you have is gut instinct!!

Thank you so much again – you really have been a star!”

 

“Adam, we have today completed our house purchase, and have picked up the keys. Thank you so much for all your help through what was quite a stressful process! I’ve no doubt that without your help we would have thrown the towel in a few months ago!”

 

“Thank you for everyone’s help in getting us this far. Jamal has been a star in chasing things up for us.”

 

“I’ve used Citrus Mortgages (Gavin Potter) a number of times over the past few years and the service is always very good. Gavin goes out of his way to assist with queries at any point during the term of the mortgage, not just when it comes to placing new business. Having dealt with other similar companies in the past, I can safely say that Citrus Mortgages look after their clients very well. I have also referred a number of clients to Gavin and they have all had similar experiences. Great company!”

 

“Citrus Mortgages have been fantastic throughout the mortgage process, giving us help and advice in all areas. We are now settled into our new home and we can’t thank them enough, especially Nick.”

 

“Without hesitation we can say that dealing with Citrus had been an absolute delight for us and, even without any such offer, we will undoubtedly recommend Nick and his entire team to anyone in our social circle looking for such financial services. Once again, thanks a lot for all of your and rest of team’s help. Much appreciated.”

 

“Emma, Just a short note to say thank you for assisting us to find a lender for our term of extension.  Your kind assistance was greatly appreciated.”

 

“Nick, as this whole process is finally coming to a close, you guys were absolutely superb.  Fast, efficient, amazing communication.  I just wish estate agents, solicitors, and buyers were that good!”

 

“A great Service”

 

“Great Market knowledge…fantastic customer service. Competent and calm”

 

“Emma, We cannot express enough our gratitude and thanks for the journey we have been on. Your help and support has been amazing and we will certainly recommend you to family and friends.”

 

“Very helpful will definitely use again.”

 

“Excellent Service, truly impressed.”

 

“It was nice and smooth. Dale was so helpful in such a stressful time! I’ve already recommended you to several of my friends.”

 

“The information was clearly set out in order that I could make a decision. I felt that my adviser would be able to help with any queries I had.”

 

“I was surprised how quick my remortgage took very happy with your service and will be coming back for my next mortgage.”

 

“Very helpful and knowledgeable!”

 

“Each time I have dealt with Paul he has been wonderful. I completely trust his judgement in mortgages and his advice is always tailored to our circumstances. He is a pleasure to deal with and I have already recommended him to friends of mine. I plan on contacting him in two years when we are up for renewal and couldn’t imagine sorting a mortgage without his invaluable help.”

 

“Amazing! Paul was great and nothing was too much trouble. We have already recommended him to friends and family.”

 

“Excellent professionalism and knowledge at all times and willingness to assist with solicitors and estate agents was a Godsend. Would highly recommend Citrus and Paul Barnes to others.”

 

“Friendly, helpful and professional service at all times. Very happy in all aspects.”

 

“Patient, incredibly helpful and understanding”

 

“I went into my property purchase with no knowledge of how to look at different mortgage products and how to tell which one would be the best option for me. My mortgage advisor did an excellent job of explaining it all to me and went the extra mile on several occasions to help and advise me throughout the process. I have been thrilled by the service I have received from Citrus and would not hesitate to recommend them to others. I will certainly be in touch when I need to look at re-mortgaging my property.”

 

“Adam gave an excellent service and went above and beyond on many occasions and gave great support throughout.”

 

“Emma was a fantastic help and found us the best mortgage possible. She made the experience a lot smoother than it could have been. Highly recommended and will pass on her details.”

 

“Fantastic – an excellent friendly service. Dale was outstanding and was excellent support for us as first time buyers. We would highly recommend. Thank you!”

 

“Adam’s outstanding knowledge and professionalism makes all the difference. We were well informed every step of the way and had things done very quickly! Outstanding customer service.”

 

“Adam, well done on mortgage, it was totally stress free and easy. I had more stress choosing a sofa and that took longer!”

 

“Friendly and professional, nothing was too much trouble.”

 

“It has been amazing service from start to finish. Adam is a star!”

 

“Very helpful and friendly service. As someone who is time poor juggling work and family life, Citrus took the pain out of securing our buy-to-let mortgage.”

 

“It’s a was a very good and easy process. Thank you”

 

“Great team really easy to deal with Nick was amazing and sorted all I needed thanks team!”

 

“Very helpful, great advice well put together company good in and out of house communication.”

 

“Emma was very efficient and ran through all the information and warnings regarding the financial product in a clear and crisp manner and was able to arrange for the mortgage we wanted.”

 

“Quick service! As a busy person always working I found email communication and response very good from the team.”

 

“Nothing was too much trouble, great sound advice given, options talked through, Paul Barnes was recommended to me and I will certainly recommend him to my friends and colleagues.”

 

“Product knowledge was spot on and key for me as another adviser had me running round in circles trying to get things in place for the incorrect route.”

 

“Easy, friendly and helpful. Amazing company!”

 

“Paul Barnes was fantastic throughout. As first time buyers he explained everything very clearly and made sure we were comfortable before moving forward. Went above and beyond our expectations and was a great all round guy. Highly recommend him to anyone.”

 

“Citrus Mortgages and Emma Blatcher in particular were brilliant throughout my mortgage process. Thanks to Emma, we’ve now bought our first home and I can’t thank her enough. Hard working, knowledgeable, experienced and dedicated mortgage/financial adviser that I would not hesitate to contact again for mortgage or financial advice. . I tell everyone about Citrus Mortgages and how good and professional their staff are. Thank you Emma and CM”

 

“Friendly and Helpful”

 

“Very quick and easy range of options presented, million times better than last mortgage experience. Very knowledgeable and quick to respond throughout.”

 

“An absolute pleasure to deal with and definitely took all of the stress with sorting out my own mortgage away. Every member of staff was very prompt and helpful with their replies and I have already suggested to several friends that they should choose Citrus to sort out their mortgages. Thanks to Gavin and the team for a brilliant service!”

 

“Very good prompt responses and always attentive.”

 

“Excellent communication and support.”

 

“Really enjoyed the process. Felt well looked after as first time buyers and had lots of help navigating a potentially daunting process.”

 

“Dale was brilliant right from the start and although it was not the easiest of mortgages to sort out he was always at the end of the phone or popped round to help.”

 

“Our mortgage adviser Dale was excellent. Made our experience very positive.”

 

“The service and knowledge offered by Paul Barnes was blinding!”

 

“Gavin and Jamal were excellent. They put us at ease and, ultimately, provided us with good products. I would not hesitate to recommend them to friends and I will use Citrus again for my financial needs.”

 

“Paul was knowledgeable helpful and proactive”

 

“Great experience, cannot fault Citrus. I got my first mortgage through Citrus Mortgages and once my two years fixed period was up,I had to go back. Glad to work again with Dale he is fantastic and makes the process extremely easy, great asset to the company.”

 

“Paul Barnes was excellent. He was personable, knowledgeable,  attentive and considered. He made the process very easy.”

 

“As a first time buyer, Dale Baird made the process so simple and easy for me. He went above and beyond to help me. Even answering my emails at 11pm at night. He was there whenever I needed guidance and always answered all my questions with professionalism and patience. I can’t thank Dale enough for all his help. You’re a champ! Thank you for making it a stress free process for me!”

 

“The adviser was persistent and thorough and came up with a good deal. Much appreciated!”

 

“Very good advisers, I would recommend.”

 

“Process of remortgaging was hassle free”

 

“Very happy with the service received. I have already recommended to a friend. I will use your services again in future.”

 

“Adam has been very helpful and made it easy by keeping me updated.”

 

“Adam, a massive thanks for your assistance you have been amazing and caused us zero pain or stress, unlike previous experience, we will most definitely use you again in the future and be sure to pass your details on to friends.”

 

“Efficient! Sorted out difficult mortgage options and gave wide range of choices for mortgages.”

 

“Everything was handled very professionally with a friendly customer focused approach. It was one less pressure having the service provided in what can be a very stressful time in moving house in general. Thank you!”

 

“Dale was fantastic! Very helpful and always available if I had any questions or issues. Ensures we had the best deal possible.”

 

“Dale was brilliant he kept me informed at all times. Answers questions quickly, highly recommend him.”

 

“Very good and professional!”

 

“It has been fantastic. Paul was very helpful!”

 

“From 1st contact we found Citrus, understanding, helpful, thorough and really took the time to treat us as individuals and clearly explain everything. Fast, efficient and professional. A breath of fresh air! Thank you”

 

“Stupendous support provided by Paul.”

 

“Great service from Citrus thank you!”

 

“Emma truly takes away the stress from first time buyers…She truly understands her job and does it with a passion. Usually I don’t give feedback but trust me she’s an asset to Citrus! Emma is very good and I will recommend her to any potential existing or first time buyer. We are proud of Emma she’s understands her customers.”

 

“Friendly, informative, happy to answer all questions.”

 

“Paul is a very friendly chap who did a good job of finding us a suitable and best value mortgage. He helped take much stress out of the process and always explained things well. Really helped the process along go quickly and easily.”

 

“Excellent service and communication throughout. Felt the whole process was transparent and Nick did everything according to our best interests. Highly recommend!”

 

“Professional and friendly as usual!”

 

“I was very pleased with the help and services provided.”

 

“Brilliant service!”

 

“Helpful, polite and timely”

 

“Emma gave us lots of options to help guide our decision. We really appreciated how flexible and patient she was with us.”

 

“Quick, efficient and thorough”

 

“Efficient and effective! Great at searching the market for you and provide fast personal quotes.”

 

“Excellent service takes the stress out of the process. Thank you.”

 

“Emma, thank you so much for all the time and effort you put in helping us with our mortgage and insurances. We had no idea where to start so your help has been amazing, making the process seem smooth with as little stress as possible.”

 

“It has been lovely and reassuring knowing that you’ve been there if things don’t always go according to plan! Indeed the whole experience at Citrus has been absolutely first class to which I’m indebted.”

 

“Paul is excellent and we have already recommended him to a number of our friends. Informative, reliable and good communication throughout!”

 

“Excellent service everything was more or less done for us no qualms about anything efficient truthful and down to the point…Dale is an asset to your company.”

 

“Emma, we wish to again express our gratitude for the swift remortgage process. Finally, it’s great to have a better mortgage rate in comparison to before and we will certainly recommend you to our friends and family.

More importantly, thanks for being on this journey with us and being professional throughout. It is highly appreciated.”

 

“Knowledgeable, personable and efficient!”

 

“Knowledgeable adviser, great communication from the support team, very easy transaction.”

 

“Very efficient, helpful and easy to deal with. It made things less complicated!”

 

“Paul was superb- his advice was invaluable in a difficult situation. He was always willing to give time for my ‘case’; he was calm, well organised and very thorough. This combined with his excellent knowledge and very obvious experience made to entire process less stressful. Couldn’t speak highly enough of the service received.”

 

“Very efficient!”

 

“I was a difficult client, a first time buyer needing a lot of support and advice. I have constantly been provided with this, being made to feel like there were no silly questions. I was provided with honest answers that allowed me to trust the advice I was being given. Because of this, despite having meetings with other mortgage advisers, I built a loyalty towards Citrus Mortgages and couldn’t contemplate seeking advice from anyone else. I will most definitely be back for my remortgage.”

 

“Paul Barnes has been amazing during all process. He answered all my question with patience and detailed knowledge. Thank you.”

 

“Paul, it feels like forever ago that you helped me with my mortgage, but I finally have the keys, and I just wanted to say a massive thank you for all your help! I really couldn’t have done it without you.”

 

“Excellent service, honest feedback and straight talking to achieve the right outcome! I visited Citrus over a year ago when my credit score was poor and I was trying to remortgage following a failed application with my current provider, following a rejection we decided not to remortgage at that time but was given some great and honest advice about building my credit score and reducing the number of searches for credit score, I returned recently and my case was remembered well by Emma who went onto own the process entirely deal with everything hassle free and was very contactable throughout the whole process, excellent service provided and would definitely recommend Citrus to anyone.”

 

“Simply perfect from start to finish”

 

“Highly recommend Paul Barnes. He consistently went the extra mile which made the crucial difference between offer or no offer. Always professional, courteous and positive. I have already recommended Citrus to others because of the excellent experience I had with Paul.”

 

“Very good and excellent service.”

 

“Dale was brilliant throughout the whole process and always there to help and answer any questions we had. I would definitely recommend Citrus Mortgages to anybody looking to buy a property.”

 

“Very professional and customer centric. First rate service that delivers against the customers need.”

 

“Emma was excellent; patient, helpful & friendly. We are very pleased and impressed with the service received.”

 

“Adam, thanks very much for being so supportive over the past 5 months; you and Citrus have been incredibly helpful, approachable and patient, with great communication throughout the whole process.”

 

“Adam our adviser has been fantastic from day one. His help has been professional but friendly throughout.”

 

“Very smooth transaction. Emma did a great job to secure the mortgage and communicated well throughout the transaction.”

 

“A professional and friendly service.”

 

“Very pleased with the speed of the service. Paul was very helpful and professional and kept us informed at all times.”

 

“Paul was helpful, easy to get hold of, took the time to make sure we understood everything. We are really pleased with the advice and support received.”

 

“Very helpful and knowledgeable.”

 

“A very friendly service and available every time they were contacted.”

 

“Service is great, welcoming atmosphere in office, willing to explain all options available until understanding. Provides great advice. Will use and recommend to friends and family to use.”

 

“Clear, concise and efficient.”

 

“Dale is fantastic! Very helpful, makes the process very simple.”

 

“Excellent adviser. Really helped us out when we thought we couldn’t get a mortgage. Have already recommended them to some friends and family.”

 

“Always feel that your business is based on looking after our best interests not yours so have recommended several times and will continue to do so.”

 

“I have been thoroughly satisfied with the professional help and assistance Dale has provided over the lengthy period of the purchase of the new property. Dale will answer calls out of hours and assist over and above his role. I will 100% recommend Dale and Citrus Mortgages as I have already have done since meeting him. Greatly appreciate everything Citrus Mortgages have done and will happily come back again and again.”

 

“Helpful and clear advice, very happy!”

 

“A1. Highly recommended!”

 

“Usual patience, kindness, good humour enjoyed over a good few years.”

 

“Fabulous and always there to help and answer any queries”

 

“Adam could not have been more helpful! Would definitely use again and recommend to friends and family.”

 

“Paul Barnes is outstanding and very easily reachable. Absolutely first class service!”

 

“It helps us by finding the best mortgage for our project, very easy and good advice.”

 

“Very professional and knowledgeable. Very personable service always there to answer questions and help”

 

“Very helpful and efficient”

 

“Excellent communications, friendly service. Go the extra mile. Someone who listens when I have a complex query. Superb lovely people”

 

“Thank you very much for your exceptional service.  It was a pleasure working with you.”

 

“Our adviser Adam McGrath was very friendly and helpful…and was able to help us with all our questions, requests and policy arrangements.”

 

“Paul has been extremely helpful and knowledgeable and I would recommend him to any of my friends.”

 

“Clear, efficient with good communication channels.”

 

“Very friendly efficient service that got the job done with minimal fuss. Always contactable for any queries we had.”

 

“We personally used an adviser called Paul Barnes and it was a really good fantastic service. Got us a good mortgage, always available to help and quick to chase people when they needed chasing. Also gave useful advise through the process. Would thoroughly recommend”

 

“Professional and knowledgeable throughout.”

 

“Well informed, easy to work with and professional”

 

“Thank you so much for all your help Adam, we feel very lucky to have had your help, you’ve been amazing and we can’t thank you enough.”

 

“Above and beyond service from Adam McGrath. Without Adams influence the day before we would never have completed. Excellent from start to finish. Would highly recommend you to everyone”

 

“Absolutely brilliant! Made the whole process so smooth and stress free.”

 

“I was very pleased with the service very quick and efficient and kept informed all the way through.”

 

“It was great, Emma went above and beyond in finding the right mortgage for us. She was great and very helpful”

 

“Very pleased with everything. Citrus were reliable and efficient!”

 

“Efficient and professional”

 

“Fast, efficient, good communication”

 

“Paul Barnes was brilliant he made the whole experience stress free and easy to deal with.”

 

“Adam, thank you very much for your support and advice regarding mortgage applications. You made it a very easy stress free process. We are definitely going to be coming back in the near future for BTL which we are saving up for as well as recommending Citrus mortgages to friends and family. Thank you once again.”

 

“Please pass on my thanks to Paul, he has been great! A credit to your company. I have already recommended to a work colleague.”

 

“A really positive experience very informative and good advice.”

 

“Very helpful and prompt with replies. Emma was very helpful”

 

“Excellent service and will be using them again and will also recommend to others.”

 

“I worked with Andrew 2 years ago so was happy to work with him again. He’s efficient, reliable and I have recommended him to a friend. So far excellent service from Citrus Mortgages”

 

“Andrew is good flexible and resilient. Understands our requirements.”

 

“Paul, at Citrus Mortgages, has helped me acquire several mortgages over the years. Each time, he has given me detailed information, explained things clearly and given me excellent advice. I feel confident and secure taking working with Citrus. Thank you.”

 

“Great team. Very knowledgeable and always respond to me requests very quickly”

 

“Citrus mortgages were very helpful and quickly secured me a mortgage I would recommend them”

 

“Paul had great knowledge of shared ownership and specifically Guinness Housing Association to ensure we got the right mortgage for us and acceptable to them. The service he provided was also excellent as there were several changes required throughout the process. We were very happy with both the advice and service provided. A massive thank you to Paul!”

 

“Excellent advice from our mortgage broker Dale, ensured we understood each step and was always happy to answer any questions.”

 

“Paul Barnes has been knowledgeable, friendly and responsive throughout the process. I couldn’t recommend him highly enough.”

 

“Excellent! Easy to deal with and efficient!”

 

“Adam was very well informed and very fast to deliver a good service”

 

“Emma was very efficient and always sorted out problems fast. Would recommend to family and friends.”

 

“Very prompt with answers to any questions, approachable and got things done promptly”

 

“Paul Barnes opened up opportunities for us, and his advice a professional knowledge was very good. Friendly office team always willing to help.”

 

“Extremely helpful and friendly, making the difficult application process so straight forward.”

 

“Great, friendly service!”

 

“Warm and Friendly service. Trustworthy provider”

 

“Excellent and principled mortgage advice and service.”

 

“First class Andrew always has been.”

 

“Very helpful, and approachable. Made the daunting task of choosing and applying for a mortgage feel very simple.”

 

“Extremely helpful in ensuring the correct advice and product matched our requirements.”

 

“Perfect service like always”

 

“Paul Barnes is an excellent mortgage adviser, very thorough and makes the whole process very straightforward. We would highly recommend him and will contact Paul again in the future.”

 

“Excellent communication throughout home buying and renewal process”

 

“Excellent service and outstanding adviser! ”

 

“Gavin & Jamal – Responsive! Clear understanding for first time buyers! Helpful! Knowledgeable!”

 

“Andrew I just wanted to say THANK YOU!!!!!! again and again!! Honestly your perseverance is what kept me going … and thanks to you … I’m now home”.

 

“Stress free, excellent service. Did not have to do anything but sign papers thank you”

 

“Brilliant service and advice. Can’t rate them highly enough!”

 

“Paul provides an excellent service, friendly and personal. Made the whole process very easy.”

 

“Very approachable and knowledgeable. Able to answer all our questions, and found us a good deal.”

 

“Very helpful admin, as changes to my mortgage offer were needed at the last minute and they pushed them through.”

 

“Excellent friendly service.”

 

“Simple, organised and quality communication.”

 

“Andrew Phillips advised on and organised my previous mortgage when other IFA’s have failed to deliver so happy to work with Andrew again. Timely and unpressured reminders always good.”

 

“I found Andrew to be highly professional and a polite, a pleasure to do business with.”

 

“Your team is always exceptionally helpful and knowledgeable!”

 

“Andrew is good flexible and resilient, understands our requirements.”

 

“Very competent, professional service. Emma was very helpful and aware of my individual needs when giving advice. Was incredibly quick to find and action a new mortgage offer after original fell through. Would and have, recommended to others.”

 

“Job been done professionally. Everything perfect.”

 

“Very informative and honest. Always available to advise and answer calls”

 

“Quick seamless engaged and honest”

 

“Excellent!”

 

“We want to thank you on your advice and support provided in all the aspects of our house move.
We have now moved into our new home and getting settled. I will be in touch with you for any future financial needs.”

 

“Paul Barnes was excellent. Always available to help and provide advice. A real credit to Citrus Mortgages.”

 

“Highly professional throughout”

 

“Always easy and worry free. Paul Barns is the best!”

 

“Quick efficient service that got us our first home. Excellent communication all round. Overall very pleased. Thanks Gavin”

 

“This is my second mortgage from Citrus in 6 months, good service. Will be availing the services soon again.”

 

“Clear and prompt communication. Understand your requirements and proposed the right product.”

 

“Excellent”

 

“Thank you Adam, and thanks again for the brilliant service I received from you and your team.”

 

“Paul Barnes, never unavailable or too busy to answer questions or explain certain aspects of the mortgage. Very approachable and will recommend him and Citrus at any given opportunity.”

 

“An excellent professional company, Nick couldn’t have been any more helpful. Have recommended to a friend already.”

 

“Jamal, I would like to say thank you for your patience with us, a fantastic job done well.”

 

“Very professional, friendly and helpful. Went above and beyond the call of duty many times in our house buying process. I will 100% be using Paul and his team again. Highly recommend.”

 

“Very good service. Thanks.”

 

“Excellent! Andrew was really good, very attentive, listened. No ask was too much for him. Yes would definitely recommend people to Andrew and Citrus. Thank you so much for all your assistance.”

 

“Excellent service, great communication and knowledge about the products. Have already recommended Citrus to a number of friends and will continue to do so.”

 

“We have used Citrus mortgages before and have found them professional and a pleasure to deal with. We will be using them again when we need too.”

 

“Amazing service and always on hand to help.”

 

“Moving home is always stressful, but everyone at Citrus Mortgages has been really helpful & made the whole process easier. I had no idea what options were available to me but all areas where considered, my options explained & all my questions were answered. I cannot thank Citrus Mortgages enough for all their assistance, excellent service.”

 

“Couldn’t fault my experience from start to finish. I wouldn’t use another adviser.”

 

“Excellent service from Emma – very happy”

 

“A wonderful and easy experience, great advice and always kept up to date with progress, wouldn’t go anywhere else”.

 

“Nick, thank you so much for helping me out with the whole process, I will be recommending your services to all family and friends! I just can’t express how grateful I am for guiding me through the whole thing and the service provided by you and your team has been exceptional.”

 

“Paul is exceptional at what he does and will always keep us coming back!”

 

“Pleasant and professional service.”

 

“Positive, clear and friendly.”

 

“Nick was fantastic, no waffle, quick and efficient. All communication fast and easy to understand. Very friendly team. The only part of house buying that was stress free was dealing with you guys! All ready recommending you to friends and family. Thanks a million!”

 

“Always ready to listen.”

 

“Quick to respond, gave lots of clear understandable advice. Will use again. Not too soon hopefully though! Thank you for everything.”

 

“Attentive and efficient from start to finish.”

 

“Dealing with Paul at Citrus Mortgages was a pleasure his advice and the way he explained it was excellent. He made it very easy for me to understand the packages and what was on offer. He gave me his advice on which one he believed would be the best suited for myself but always letting me know the final decision was always down to myself he was only there to advise. I was never pressurised at any time to take a certain mortgage the decision was always down to myself. As for the procedure in applying for the mortgage and being approved one I felt that Paul guided me every step of the way and made it so easy to do. I would highly recommend Citrus Mortgages as a company and would recommend any member of my family or my friends to visit Citrus Mortgages if they was taking of taking out a mortgage or remortgaging.”

 

“Very friendly, knowledgeable and accommodating. Couldn’t ask for a better service.”

 

“Dale Baird is a great adviser always diligent and a total professional – a credit to Citrus Mortgages.”

 

“Fantastic, thoroughly helpful throughout and incredibly efficient. Second to none.”

 

“Brilliant support at any time, Nick was responding to all my question even during the weekend! I have been already recommending Citrus Mortgages to all my friends and family! Very happy and satisfied customer!”

 

“I was absolutely delighted with the speed of service and the support and advice given. I have already recommended you to a friend. Thank you for your help and making something I thought would be stressful incredibly easy!”

 

“Great service, nice and easy to deal with, information provided is clear a concise, highly recommended!”

 

“Andrew Phillips is my mortgage adviser at Citrus Mortgages and he has been really helpful throughout the whole mortgage process. I have already recommended his name to several of my family, friends and colleagues and they will surely contact Citrus Mortgage when they will be looking for a mortgage deals. I would recommend Citrus Mortgages to anyone who is looking for a great rates and excellent services.”

 

“Friendly and very helpful service, even in our difficult situation and when we changed properties. Customer service was excellent. Would definitely recommend to others.”

 

“Everyone I have dealt with at Citrus are friendly and professional.”

 

“These guys are absolutely wonderful Gavin and Sarah-Jane so helpful , totally great experience would recommend them to everyone !!”

 

“It’s been a great experience. The services were excellent”

 

“Throughout the process my adviser (Andre Marcel), has been patient and extremely proactive. Thanks to him and your team my wife and I have got a great deal on our mortgage and life insurance. We look forward to dealing with you again.”

 

“Paul, Thank you for all your amazing help and support throughout our first house buying experience. You have been awesome and it is really appreciated.”

 

“Excellent service, very professional and efficient.”

 

“Simple and easy, good rate, great advice”

 

“Andre marcel was my adviser. He was very professional, thorough in his review of policies and worked round us in agreeing a meeting.”

 

“Jamal, you have been an absolute diamond since our very first communication. Thank you so much for all your hard work and help with everything.”

 

“I phoned Adam at Citrus mortgages and was given a same day interview with him to assess my situation. Within days he rang me back with an amazing offer above and beyond my expectations. I had regular updates from Adam and I am very happy with his professional approach. I would recommend Citrus mortgages to anyone looking for an excellent service, whether they are looking for their first mortgage or simply moving house. Thanks again.”

 

“Excellent Service, Good Communication, Competitive Rates!”

 

“Citrus provided an excellent service with a very knowledgeable mortgage adviser.”

 

“Nick was very helpful and made the whole process so easy.”

 

“Really good service. Especially as we have been living abroad. It was great to deal with a broker who was so knowledgeable.”

 

“Great service from excellent adviser. Will definitely use again. ”

 

“I had a very positive experience with an excellent adviser”

 

“Paul Barnes my adviser was excellent to deal with throughout, he found the best deals on the market (having initially spoken with my estate agents mortgage adviser), was available to answer any questions or concerns instantly and made the whole process simple and stress free while getting a better mortgage than I envisaged. Would highly recommend.”

 

“My mortgage adviser, does not push me into anything, is quick to provide answers and researches the market on my behalf. Great piece of mind.”

 

“Great communication and information provided. Reliable on responding quickly.”

 

“Adviser very knowledgeable, takes time to look at options and explain options. I feel I’m getting a personal service tailored to my needs.”

 

“Wouldn’t go anywhere else”

 

“It was a quick and valuable input from citrus. The adviser Andre Marcel is brilliant. He understood the requirements, advised few option and executed my request promptly”

 

“Smooth and easy. Takes the stress out of remortgaging.”

 

“Always on time for appointments, good advice, all follow ups carried out in a timely manner.”

 

“Paul was extremely understanding of my circumstances and did everything he could I felt to be helpful.”

 

“I am very pleased with my experience. We looked at the best products available for me and it went smoothly from Citrus Mortgages side.”

 

“Very good service! Dale was so helpful and communicated well. I felt supported throughout the whole process and would definitely recommend my friends to use Dale. Thank you!!”

 

“An amazingly smooth process, Emma was fantastic and very knowledgeable. We couldn’t t have asked for more.”

 

“Great service and product. Already recommended a friend.”

 

“It was fabulous!”

 

“It was great and saved us money!”

 

“Gavin is very professional, and talks through all my options, I was pleased with the outcome. And made sorting my mortgage stress free. Thank you!”

 

“Citrus Mortgages were very helpful, they helped us with all our needs and I couldn’t recommend them enough. They were quick and always there when we needed questions answered or we had a query. They helped find us the best deal and we will definitely be using your services again. Thank you!”

 

“Thought that the different mortgage options available were clearly explained. Provided with pros and cons of all products and given transparent, relevant and informed guidance.”

 

“Paul was great. He listened to what our requirements were, came back with clear recommendations and explained all the options in detail. I had complete confidence I was getting the right advise and he made the whole process as simple and easy as it could be!”

 

“Easy and efficient to deal with. Information given in an easy way to understand. Kept in touch throughout the process.”

 

“Very helpful and efficient. Answered all my questions and provided suitable options for me to choose from.”

 

“Easy and efficient to deal with. Information given in an easy way to understand. Kept in touch throughout the process.”

 

“Gavin at Citrus is trusted and always gets us a good deal.”

 

“I have been very happy with the service from Nick and Citrus Mortgages, I will not hesitate to recommend you if the occasion arises. ”

 

“Pleasant and professional service.”

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“Fantastic! Great service, timely and everything easily explained to us.”

 

“Great, factual, friendly and easy to understand advice. Really took into account what we wanted to achieve and looked sensibly at our situation and provided great advice and service at every step.”

 

“I have used Citrus twice now and both times I have had a pleasant experience. It has been professional, easy to use, and response rate was great.”

 

“I found the service A1, I didn’t think you were going to be able to supply a solution due to my circumstances, but you found a way. Very grateful for all that you have done.”

 

“Paul our adviser was very helpful from first advising what we could possibly borrow right up to completion.”

 

“Andrew Phillips has been patient, helpful and responsive throughout the process.”

 

“Andrew Phillips is an excellent mortgage adviser, I am so happy with everything.”

 

“Excellent fast and reliable. A star service!”

 

“Emma, Thank you for all you have done for me. I have found you to be professional, friendly and prompt to do anything needed. I would not hesitate in recommending you to someone else requiring a mortgage.”

 

“I found Emma to be professional, knowledgeable and prompt at all times.”

 

“I found Citrus Mortgages quick, helpful and professional.”

 

“Excellent! Couldn’t have been happier with Paul.”

 

“Thank you for all the help Nick, Vivien and Sarah-Jane. I will certainly be happy to recommend your services to my friends and family should they need a mortgage broker.”

 

“Professional and prompt always available to respond to queries.”

 

“Prompt, friendly and excellent service.”

 

“Andre was a very helpful person who clearly understood the mortgage business. His communication through the whole process was superb. I will definitely be recommending Citrus to anyone needing mortgage help.”

 

“Great service, very helpful, made sorting a new deal so simple, great for people who want a hassle free journey to get the products they need. Thanks for all the help, much appreciated!”

 

“Excellent service, thanks.”

 

“10 out of 10 as a 1st time buyer I was nervous and clueless but was made to feel comfortable and everything was explained in a way I could understand.”

 

“Excellent service!”

 

“Great service, very friendly and efficient, everything went really smoothly. Emma was excellent, can’t recommend highly enough.”

 

“Dale was very helpful I would recommend him.”

 

“Everything explained in English. Kept informed of every step.”

 

“Really good experience…very helpful and fast response!”

 

“Used them previously and always happy to return for further advice.”

 

“Paul is unfailingly friendly and positive. He’s really patient with all my questions. He presents information clearly and simply enough for me to understand. I really value having Paul’s skills and knowledge available, and that combined with his friendliness is a winner! Jamal also has been very supportive of dealing with some issues with a recent case.”

 

“Great service from Gavin!”

 

“It’s been a great experience. The services were excellent! The mortgage adviser is very brilliant and also the other staff members were helpful.”

 

“Emma was excellent in finding me the best deal.”

 

“Excellent service, friendly and very helpful. Emma was very personable and answered all questions we had and was always available if we needed anything. We were first time buyers and were very apprehensive when looking at brokers and mortgages and she put us at ease from the first meeting. I can’t speak highly enough of the service we received. ”

 

“Easy parking. Pleasant office area. Friendly staff. Professional good advice in finding the best mortgage for my circumstances.”

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“Really professional, and provided us with everything we needed.”

 

“I can’t thank Paul Barnes enough for all he has done for me!”

 

“The adviser was very helpful explaining us all the options that suit us better.”

 

“Always responding swiftly to any questions, helpful and knowledgeable team!”

 

“Great service and communication throughout!”

 

“Thank you all for your help and support through this and it has been pleasure dealing with all of you.”

 

“Great service and great product recommendation as always.”

 

“Always a pleasure!”

 

“Emma was excellent at sorting out our mortgage for us. Great communication, very prompt at replying to our questions. Fantastic service.”

 

“Excellent advice given from start to finish and always keeping us updated.”

 

“Adam is Brilliant, available and reliable.”

 

“I learnt in my growing up, and even to date that, Some people arrive and make such beautiful impact on your life such that you can barely remember what life would be like without them.

Eric, myself & our girls (Michelle & Mariella) want to express our HEART FELT GRATITUDE for your part in our house purchase journey.

We LOVE our NEW HOME, and the BIGGEST of SMILES is on our faces and we cannot THANK YOU enough.

Wishing you all a lovely day & thanks for all your hard work. Its very much appreciated.”

 

“Very straight forward and knowledgeable advisers. Highly recommended. Thanks.”

 

“Paul Barnes was extremely helpful and made the whole process easy to understand for first time buyers – thank you!”

 

“Excellent adviser. Went above and beyond. Thank you for all your help.”

 

“Great service and customer experience – Andre was fantastic, his knowledge and suggested options helped us choose the right product – we will be returning when we need to repeat this process. Thank you.”

 

“Very Good!”

 

“Andre was excellent I will be back in 5 years just for his help again.”

 

“All staff were very professional, helpful and informative – the upload system for sending personal information was very easy to use and saved having to arrange an appointment in work time. Very efficient service all round and good value for money, I like the idea of only paying once.”

 

“Great service again. Thanks.”

 

“Very good. Extremely professional as it always has been in the past.”

 

“Extremely helpful and I was kept up to date every step of the way. The rate was great and it was all completed incredibly quickly. When there was a complication towards the end of my purchase Citrus were on the phone quickly to resolve the issue and keep my purchase on track. Highly recommended!”

 

“From the beginning it was a very simple process. Dale was very informative and help every step of the way. He made the experience very easy for us.”

 

“Andrew Phillips was excellent, very professional, takes the time to understand your needs and really tailors the mortgage to best meet them with excellent explanation and advice. Would definitely recommend Andrew to all my friends and will use again when needed. First class service.”

 

“Very friendly easy to use service”

 

“Andrew and Viv, thank you so much for your help and how quickly you pushed this through for us. Thanks so much again, it is so appreciated.”

 

“Paul is very knowledgeable, helpful. Enjoyed working with him.”

 

“It was very smooth. I can’t thank enough”

 

“Very good and timely.”

 

“Adam, just wanted to thank you so much for all your help with getting our mortgage! You was so helpful and made our dreams come true!”

 

“The team were very helpful, got me a good mortgage within short timescales and kept me in the loop at every stage of the process. I would thoroughly recommend them.”

 

“Vivien was excellent and responded quickly and efficiently – so it’s all positive from us.”

 

“With Paul from Citrus, I went from being unmortgagable to owning 6 properties. He has stuck with me from the start and managed to make it work. I cannot thank him enough.”

 

“Excellent service and in-depth knowledge of the mortgages market overall which led to me being recommended a product most suitable to my requirements.

 

“Great service very helpful already recommended some friends”

 

“Very helpful, efficient and a pleasure to work with Paul.”

 

“Used each time for renewal, no problem!”

 

“Great service from start to finish.”

 

“Quick response on questions, always available to discuss when I rang or emailed, helped with any of the paperwork I didn’t understand, already recommended to someone else.”

 

“Excellent communication, friendly informative staff, pleasure to deal with.”

 

“Made the mortgage process very easy. Very knowledgeable about products and made them very easy to understand.”

 

“Citrus advisors were very helpful and answered all my questions. The whole process was made very easy and stress free.”

 

“Smooth and excellent care, always kept up to date by Sarah-Jane who has been my rock. Thankyou.”

 

“My advisor Paul, was excellent and really went the extra mile when working with us to arrange a mortgage that best matched our requirements. 10 out of 10 and will definitely be recommended Paul to friends and family.”

 

“Fantastic service including a meeting at the weekend. Help with making changes to the mortgage product and also with pushing the purchase through when we hit some problems. First class service from start to finish!”

 

“I had a excellent experience. The staff are nice and friendly, the mortgage advisor is one of the best I came across in my whole live. Thank you very much, I will recommending.”

 

“Thank you Paul and Vivien for all of your hard work.”

 

“Thank you for your help with our re-mortgage, excellent service from start to finish as always! We will be back again in another 2 years!”

 

“Gavin and the team were so helpful as soon as we needed them . Second time we have used them and highly recommend.”

 

“We have used Paul a few times now, he is always reliable and a pleasure to deal with. We will always come back to Citrus every time we need to re-mortgage.”

 

“Friendly and helpful service!”

 

“Easy fast and good service!”

 

“Many thanks Vivien and Gavin for your assistance.”

 

“Very friendly and responsive advisors, kept informed at every step and Nick has been great to work with in terms of understanding my needs and finding the most suitable product at the right price.”

 

“This is the second time I have used Citrus Mortgages to assist with me with a property purchase. I have found them to be very knowledgeable, helpful and friendly. They have made remortgaging and moving hassle free and I have and will continue to recommend them.”

 

“Really brilliant service. Barely had to do anything as everything was so well explained, and we were helped with every step through to completion.”

 

“Paul Barnes was my advisor, I’m a returning customer having been impressed with the service for my initial mortgage when I moved home in December so returned when it came round to re-mortgaging and he was fantastic, explained everything in simple terms and gave us a broad varied cross section of the market. He also sorted out life insurance and critical illness cover for both myself and my wife and again the service was excellent.”

 

“Thank you so much for all your help throughout this process. You have helped make everything that bit smoother.”

 

“Efficient, helpful and accommodating with good expert guidance.”

 

“Andre and Sarah-Jane were great to work with and the always provided with prompt updates on the application.”

 

“A fantastic team who are very supportive and knowledgeable. They are very patient and so helpful. They have a solution for all your mortgaging woes. I will continue to use these guys until I no longer need a mortgage.”

 

“Thank you very much! I do appreciate everything Vivien and Adam have done. They have been great!”

 

“The initial meeting was very good, I was explained the whole process clearly and from that first meeting I was kept in contact with within a good timescale and if I had and questions or issues I was replied to very quickly and all my questions were answered spectacularly. I’m very happy with the service I received, it made applying for a mortgage hassle free and saved me tonnes of time. I’m very thankful to Adam McGrath and Vivien Powell for their outstanding services.”

 

“The service provided by citrus and especially Paul Barnes was fantastic . Paul broke things down to make it simple to understand, provided us with 3 options and was not pushy or trying to oversell, he pointed out what he thought was the best option for us and was on hand for any advice or to answer anymore questions without hesitation. Without Paul’s help we would not be where we are today.”

 

“Difficult case to find a mortgage but Gavin was excellent in finding the provider and sorting everything out.”